Frequently Asked Questions
Use this page to get answers to many of the questions you might have about getting the most from your web hosting account .
Many of the questions you have about your account may be answered by first reading the documentation for your contol panel.
If you have a web hosting account with the Plesk control panel click here
If you have a web hosting account with the CPanel control panel click here
Not certain what control panel you have: an easy way to tell is by the port number you use to access your control panel. Plesk users access their control panel with the port no. :8443 (e.g. https://yourdomain.com:8443) while CPanel users access their control panel with the port no. :2082 (e.g. http://yourdomain.com:2082) The port no. will be in your account setup email.
Also, all accounts created after the 01st October 2003 will be on the CPanel control panel, unless you specifically ask for your account to be placed on the Plesk control panel.
If you still have questions after reading our faqs, click here to fill out our support form
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