You can have any or all your email forwarded to an outside
email account or to a different email address within your domain.
Here you can learn how to:
Creating a Forward
To create a forward, do the following:
- Select Mail Info in the Mail Info menu.
- At the bottom of the page that appears, click Add new mail resource:
- Choose Mail forward from the drop-down list and click Next:
- Agree with the charges, if any.
- On the page that appears, create the forwarding rule:
- Local e-mail address: the address your mail will be forwarded
- Remote e-mail address: the address your mail will be forwarded
to. In case it is your local address, you must write it in full.
Note: In version 2.3 and higher, if you want your mailbox to work as
forward and mail autoresponder at the same time, you can give forward, mailbox
and autoresponder the same name within one mail domain. In this case, your mailbox
will forward all incoming email to another address and send responses to senders.
Configuring a Forward
To configure a forward, do the following:
- Click the forward. This will open its properties on the
- Configure forward properties:
- Local: the local address your mail is forwarded
- Remote: any local or external address your
mail is forwarded to.
- Catch All: if it's on, any email sent to a
nonexistent account on your domain will be forwarded
to the remote address(es).
Example: you have a forward from firstname.lastname@example.org
pointing to email@example.com. If you mark this
forward as catch all, incoming mail will be forwarded
to firstname.lastname@example.org. If someone sends an email
to email@example.com, which doesn't exist, this particular
message will still arrive at firstname.lastname@example.org.
If this forward wasn't marked as catch all, this
message would bounce back to the sender with an error
- Delete: click the wastebasket icon to delete
the forwarding rule.
- Trouble Ticket: send your technical administrator
a Trouble Ticket to get assistance with the forwarding
Note: You can have a mailbox named, say, email@example.com
and then create a forward with exactly the same name,
i.e. firstname.lastname@example.org. However, in H-Sphere
no mail sent to email@example.com is stored
in it. A forward works only as a foward.
Forwarding to Multiple Addresses
To add one more destination address to a forward, do
- Click the forward. This will open its properties on
- Click the Edit icon in the Remote field.
- Enter a new destination address.