Magento Ecommerce Web Hosting FAQ
Q. Do your Magento ecommerce web hosting plans support sub-domains?
A. Yes, a certain no. of sub-domains are included FREE with every business web hosting account.
Q. Do your plans support MySQL 5 databases?
A. YES! A certain no. of MySQL 5 databases are include FREE with each plan.
Q. Do your Magento web hosting plans come included with any FREE scripts?
A. YES! All of our Magento ecommerce web hosting plans come with an auto installer included in the control panel, which will automatically install bulletin boards, guest books and much more. A list of FREE scripts available on your plan is available here.
Q. Do I get a web based control panel to manage my account?
A. YES! All Magento ecommerce web hosting plans come with CPanel V11.x control panel.
Q. What version of PHP do you have installed on your server?
A. All servers come installed with the latest stable release of PHP. (currently PHP 5.2.x)
Q. I already have a domain name registered and parked (or hosted) with another company. Are there any fees to transfer the name servers to you?
A. No there is not. Instructions for transferring your domains name servers are contained in the setup email you will receive when you order your web hosting plan. Alternatively you can fill out our on-line domain name server transfer request and we will do it for you FREE of charge.
Q. What are the specifications of your web servers?
A. All of our new web servers have either dual Intel Xeon dual core or higher or dual AMD Opteron dual core CPU's, with either RAID 1 or RAID 10 hard drive arrays. Our web servers are also carefully monitored for resource usage to ensure that they are always running at optimum performance, and that they are not overloaded.
Q. How long does it take to setup my account?
A. All accounts are verified manually before setting up in order to avoid fraud and maintain the integrity of our servers for all of our customers. Your account will be setup in the same or next business day that we recieve your order. You will receive instructions by email once your account has been set up. The majority of accounts are setup within 5 hours of receiving the order and payment.
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