How To Setup Your Email Accounts

 

 
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How To Setup Your Email Accounts

All of our web hosting plans include the ability to setup email accounts, email forwards, email auto responders, email aliases etc. You can find information & tutorials on setting these up here -

Choose An Item From The Menu Below:

  1. Setting Up Your Email Accounts in cPanel
  2. Setting Up Your Email Accounts in Helm
  3. Accessing Your Accounts By Webmail (cPanel Control Panel)
  4. Accessing Your Accounts By Webmail (Helm Control Panel)
  5. Downloading Your Emails To Your Computer Using An Email Client

Setting Up Email Accounts in cPanel

You will need to login to your cPanel control panel to setup your email accounts. Your control panel login information is contained in the setup email that was sent to you when you opened your account.

Note: If you cannot remember your control panel login information, & you have lost your original setup email, then please submit a support ticket to have a new one emailed to you.

You can find full documentation on setting up your email accounts in the cPanel help manual, which can be found here: http://www.cpanel.net/docs/cpanel/

However we also put together some Flash Tutorials to guide you through setting up all aspects of your email accounts. These can be found here: http://www.bizwebspace.com.au/tutorials/rvblue/

Setting Up Email Accounts in Helm

You need to login to your Helm control panel to setup your email accounts. Your control panel login information is contained in the setup email that was sent to you when you opened your account.

Note: If you cannot remember your control panel login information, & you have lost your original setup email, the please submit a support ticket to have a new one emailed to you.

We currently do not have any Flash Tutorials for the Helm control panel. Please contact the 'Help' files from within the Helm control panel itself.

Accessing Your Email Accounts By Webmail (cPanel Control Panel)

Webmail is a convenient way of accessing your email accounts when you do not have access to your home computer or laptop (such as when traveling). With webmail you can access your email accounts from any computer that is connected to the internet, such as internet cafes etc.

If you have a cPanel web hosting account, you can access webmail at the following URL:

http://www.yourdomain.ext/webmail (yourdomain.ext is replaced by you own domain name).

You can also access webmail by logging into your cPanel control panel & clicking on the 'Webmail' icon.

You will be presented with two webmail options, Horde, or Squirellmail. You can choose either option. You should try out both options, to see which you prefer the most.

Logging into Webmail -

You will be prompted for a username & password. Your username is the FULL email address that you are attempting to access. The password is the password that you used when setting up your email account.

Accessing Your Email Accounts By Webmail (Helm Control Panel)

If you have a Helm web hosting account you can access webmail at the following URL:

http://webmail.yourdomain.ext (yourdomain.ext is replaced by you own domain name)

Logging into Webmail -

You will be prompted for a username & password. Your username is the FULL email address that you are attempting to access. The password is the password that you used when setting up your email account.

Downloading Your Emails To Your Computer Using An Email Client

When viewing & replying to emails it is often more convenient to do so from an email client such as MS Outlook Express than it is from webmail.

When setting up your email client, you will need to know the following settings:

The incoming mail server type is a: POP3 server.

Incoming POP3 mail server address is: mail.yourdomain.ext
(yourdomain.ext is replaced by you own domain name)

Outgoing SMTP mail server address is: mail.yourdomain.ext
(yourdomain.ext is replaced by you own domain name)

Account Name: your FULL email address e.g.: info@yourdomain.ext

Password: The password you used when you setup your email accounts in the control panel.

IMPORTANT: Some Internet Service Providers (ISP's) will not allow you to send outgoing emails using mail.yourdomain.ext as the SMTP server address. If you are unable to send emails using this address, then use the SMTP server provided by your ISP.

We have provided some flash tutorials for setting up your email accounts in some of the popular email clients. These can be viewed by clicking the links below. Note: When viewing the tutorials, remember you will need to use your full email address as the username.

Outlook Express

Incredimail

Pegasus

Eudora

Mozilla Thunderbird

 

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How To Setup Your Email Accounts