Customer Support
Before contacting us for technical support, please use the tabs above to see if the information you require is not already available there.
It is preferred that you use our ticketing system below for fast resolution of problems or enquiries.
Click here to submit a support ticket.
Click here to view your invoices & accounts information or to make a payment.
Telephone Support :
If you prefer support by telephone, please call one of the no.'s below. Please note that regular telephone support is available only during office hours (9.00 a.m. till 5.00 p.m. Monday to Friday). For EMERGENCY after hours support, please use the phone no. at the base of this page.
| Location |
Phone No. |
|
| National Callers: |
1300 656 751 |
Phone from anywhere in Australia from any landline for the cost of a local call (mobile phones charged at rate applied by your carrier). |
| International Callers: |
61 7 3305 7527 |
If calling from overseas. |
| Fax: |
61 7 3305 7529 |
|
EMERGENCY After Hours Telephone Support
For emergency after hours telephone support use the phone no. below (use
only if your web site or email service is down)! Otherwise please submit a support ticket here. Phone: 61 (0) 421 400 969 | 
